FAQ

Frequently Asked Questions

What makes OUILZN denim shirts special?

We use premium Japanese Okayama denim woven on traditional shuttle looms, combined with Italian tailoring techniques. Each shirt is crafted with sustainable practices and designed to last a lifetime.

How do I find the right size?

Check our detailed size guide with measurements for chest, shoulders, and sleeve length. If the fit isn't perfect, we offer free exchanges within 30 days.

Are your shirts sustainable?

Yes! We use eco-friendly dyes, sustainable production methods, and offer lifetime care services. Quality that lasts reduces waste and honors our commitment to the planet.

How should I care for my denim shirt?

Wash inside out in cold water, air dry when possible. The denim will develop a unique patina over time. We also offer lifetime care support for repairs and maintenance.

What is your return policy?

Unworn items with tags can be returned within 30 days for a full refund. We provide prepaid return labels. Contact us at support@ouilzn.shop for assistance.

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